Karen was recommended to me by a colleague who assured me she would fight my corner mercilessly. And he was right! We spent months going backwards and forwards with my employer, and even when I was losing the will to carry on, Karen continued to rationally argue for the best possible outcome for me, no matter what. She obviously provided the expertise but also gave me the confidence to pursue what was right and fair. She never faltered and truly was my rock through what was a difficult period. I would undoubtedly recommend Karen to anyone who has a similar battle on their hands.